This Privacy Policy describes how Zenstellar (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit zenstellarstore.com (the “Site”) or make a purchase from us.
We are committed to maintaining your trust and ensuring the responsible handling of your personal data in accordance with applicable data protection laws.
1. Information We Collect
When you visit our Site, we may collect the following types of information:
a. Device Information
We automatically collect data such as your web browser type, IP address, time zone, and certain cookies installed on your device. We also record information about the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with it.
b. Order Information
When you make a purchase, we collect information you voluntarily provide, including your name, billing address, shipping address, email address, and phone number.
c. Communication Information
If you contact us directly (e.g., via email or contact forms), we may collect your name, email address, and any message content you provide.
We are the sole owner of the information collected on this Site and will never sell or rent your data to third parties.
2. How We Use Your Information
We use your personal information for the following purposes:
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To fulfill and deliver your orders, including processing payment information, arranging shipping, and sending invoices or confirmations.
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To communicate with you regarding your order or inquiries.
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To screen for potential risks or fraudulent activity.
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To improve and optimize our Site performance, ensuring a better user experience.
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To share updates, offers, or product information (only if you have opted in to receive such communications).
3. Sharing Your Personal Information
We do not sell or trade your information. We may share personal data only when necessary to:
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Comply with applicable laws and regulations.
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Respond to lawful requests such as subpoenas or court orders.
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Work with trusted third-party partners who assist in operating our Site or fulfilling your orders (e.g., shipping carriers or service providers), under strict confidentiality obligations.
4. Your Rights and Choices
You have the right to:
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Access and review the personal data we hold about you.
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Request corrections or updates to your information.
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Request deletion of your data (“right to be forgotten”).
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Opt out of future communications or promotional emails at any time.
To exercise any of these rights, please contact us at info@zenstellarstore.com.
5. Data Security
We take the protection of your information seriously. Sensitive information transmitted online is encrypted, and offline, access to personal data is restricted to authorized personnel who require it to perform specific business operations (such as order fulfillment or customer service).
All systems and servers storing personal information are maintained in secure environments.
6. Cookies and Tracking Technologies
Our Site uses cookies to enhance user experience, analyze traffic, and understand user preferences. You may disable cookies in your browser settings, though some features of the Site may not function properly without them.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described above or as required by law. When no longer needed, your data will be securely deleted or anonymized.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. Any updates will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
Email: info@zenstellarstore.com
Website: zenstellarstore.com
Thank you for trusting Zenstellar with your information.